Responsible Gaming at qkok —
Fun, Safety and Control Together
Enjoy entertainment within your limits — qkok provides all the tools you need for a safe and informed betting experience.
What is Responsible Betting and why does it matter?
qkok believes that online casino and betting can be an enjoyable form of entertainment — but only when played responsibly. Responsible gaming means playing while maintaining full control over your time and money. It is not just a rule — it is our commitment to every member.
With the goal of giving millions of players in Bangladesh a safe and enjoyable experience, qkok keeps various protection tools active. From setting deposit limits to self-exclusion and time-out features — everything is designed with your wellbeing as the top priority. We want every session to have a positive impact on your life, not be a burden.
Important: Online betting is for people aged 21 and above only. If you feel that betting is going beyond your control, please contact our support team right away. Our 24/7 live chat support is always here for you.
Our Protection Tools
These tools are always available on the qkok platform to help you stay in control of your betting experience.
Set Deposit Limits
Set daily, weekly, or monthly deposit limits. Once the set limit is reached, no further deposits will be possible automatically. This is the most effective way to manage your budget.
Time-Out Feature
If you want to take a temporary break, use the time-out option. Your account can be paused for anywhere from 24 hours to 6 weeks — during this time logging in or making deposits will not be possible.
Self-Exclusion
If you need a long-term break, choose the self-exclusion programme. You can close your account for 6 months or permanently. During this time we will not send you any promotional communications.
Reality Check
At set intervals, a pop-up notification will remind you how long you have been playing and how much you have spent. This helps you avoid spending too much time on the platform.
View Account History
You can view your complete betting history, win and loss details, and full transaction records at any time. Transparency is one of our core principles.
24/7 Support Service
For any issue, our Bengali-language live chat support team is available around the clock. Get instant help with any question related to responsible gaming.
For Ages 21 and Above Only
qkok strictly verifies age. Providing a valid national identity card when opening an account is mandatory. Protecting minors is our highest priority.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself, take a break and seek help:
- A tendency to place more bets to recover lost money (chasing losses)
- Hiding your betting habits from family or friends
- Repeatedly trying to stop betting but failing
- Using money set aside for bills or daily expenses on betting
- Feeling restless or irritable when not betting
- Prioritising betting over work, studies, or family
How to Activate Protection Tools
Set limits or exclusions on your account in just a few steps.
Log In to Your Account
Log in to your qkok account and go to the "My Account" section.
Select the "Responsible Gaming" Tab
In account settings, click on the "Responsible Gaming" tab.
Choose the Limit That Suits You
Deposit limit, time-out, or self-exclusion — select the option you need and fill in the value.
Confirm the Change
Click the "Save" or "Confirm" button. The limit will take effect immediately.
Get Help at Any Time
If you have trouble with the setup, our 24/7 live chat is available in Bengali.
Detailed Guidelines
Benefits of Deposit Limits
Setting a deposit limit lets you decide for yourself the maximum amount you can deposit within a given period. Once the daily limit is reached, no further deposits will be possible until the next day. This feature is especially useful for those who want to stick to a fixed monthly budget. The minimum deposit at qkok is ৳500 and the minimum withdrawal is ৳500.
The Importance of Time-Out and Breaks
Taking a break when needed is an important part of responsible gaming. With our time-out feature, you can temporarily suspend your account for 24 hours, 72 hours, one week, or six weeks. No activity will be possible on the account during this time, but you can return normally once the period ends.
Self-Exclusion Programme
If you feel that betting is having a negative impact on your life and you need a long-term break, use the self-exclusion programme. Once enrolled, your account will be completely inaccessible and you will not receive any advertisements or promotional messages from us. The account cannot be reactivated before the self-exclusion period ends.
Minor Protection
qkok provides services to people aged 21 and above only. Age verification is mandatory at registration. If you have a minor in your household, it is recommended that you use parental control software on your device that can block access to online gaming sites. Always keep your login details secure and away from minors.
The Right Mindset About Betting
Online betting and casino games are entirely for entertainment — not as a source of income. Every game's outcome depends completely on chance. Never bet more than you can afford to lose. Set a fixed budget before betting and do not exceed that limit. Remember — the enjoyment of playing is the main goal.
Need Help? We Are Here
Contact our support team for any concern related to betting — without judgement and in complete confidence.
Live Chat
Talk to us directly in Bengali from any page on the site. Available 24/7.
Email Support
For any question related to responsible gaming, email: [email protected]
Play with Enjoyment,
Bet with Responsibility
Enjoy your favourite games on qkok — cricket, slots, or live casino — always within safe limits.
Responsible Gaming FAQs
Visit the pages below to learn more or get started: