qkok Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the qkok platform ("Platform", "qkok", "we") and each registered member ("member", "user", "you") who uses our services. By browsing the https://qkok.cam website or using any of its services, you are considered to have automatically accepted these terms.

These terms are written in Bengali and apply to users in Bangladesh. In the event of any dispute, the Bengali version shall be considered final. No oral or unwritten agreement beyond these terms shall be considered valid unless acknowledged in writing by an authorized representative of qkok.

If you disagree with any part of these terms, please refrain from using our platform. If you have questions about the scope, quality, or any other aspect of our services, please contact our 24/7 live chat support.

2.1 Registration Process

To become a member of qkok, you must register using an active mobile number or email address. Each individual may open only one account. qkok reserves the right to cancel multiple accounts found to belong to the same person.

2.2 Accuracy of Information

All information provided during registration must be accurate, complete, and up to date. Providing false or misleading information may result in account cancellation and forfeiture of any deposited funds. qkok reserves the right to verify your identity at any time.

2.3 Account Security

It is your responsibility to keep your account login details (username and password) confidential. Allowing any third party to use your account or transferring your account is strictly prohibited. Please notify us immediately of any unauthorized access.

To use qkok's services, you must meet the following eligibility criteria:

• You must be at least 21 years of age (for users aged 21 and above only — 21+).
• Online gaming is not legally prohibited in the country or region where you reside.
• You are not enrolled in any active self-exclusion program.
• You are of sound mind and capable of making your own decisions.

qkok may request an identity card, national ID, or other documents at any time for age verification. Failure to provide proof of age may result in temporary or permanent suspension of your account.

4.1 Deposits

The following payment methods are accepted for depositing funds at qkok: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500. Deposited funds will be reflected in the account after successful verification.

4.2 Withdrawals

The minimum withdrawal amount for each method is ৳500. Approved withdrawal requests generally take between 15 minutes and 2 hours to process. Identity verification must be completed before a withdrawal can be finalized.

4.3 General Payment Policy

• Only payment methods registered in your own name may be used.
• Deposits or withdrawals from third-party accounts are not permitted.
• qkok may review and suspend suspicious transactions at any time.
• All amounts are denominated in Bangladeshi Taka (৳ / BDT).

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. The first deposit must be at least ৳500 to qualify for this bonus. After receiving the bonus, a wagering requirement of 10 times (10x) the total bonus amount must be met before withdrawal is allowed.

5.2 VIP Cashback Program

qkok's VIP program has five tiers, each offering weekly cashback:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback
• Diamond — up to 1.0% weekly cashback

Tiers are upgraded based on regular activity and loyalty. Each cashback amount is subject to a minimum rollover requirement.

5.3 General Bonus Rules

• Cash withdrawals are not permitted after receiving a bonus until the wagering requirement has been met.
• The same bonus cannot be claimed more than once.
• qkok reserves the right to cancel any bonus if evidence of bonus abuse is found.
• The terms of active promotions may change at any time.

All games available on qkok are operated by third-party game providers. Each game has its own applicable rules, which can be viewed when the game loads.

• Game results are determined by a Random Number Generator (RNG) and are impartial.
• If the internet connection is lost, active bets may be cancelled or the system will automatically determine the result.
• In live games, the dealer's decision is final.
• qkok reserves the right to void any rewards incorrectly awarded due to a technical error.
• For sports betting, bets can be placed on various events including cricket BPL, T20 World Cup, IPL, and football FIFA tournaments.

By using qkok, you agree to refrain from the following prohibited activities:

• Engaging in any form of deception, fraud, or unlawful activity.
• Using automated software, bots, or scripts to gain an advantage in games.
• Sharing or selling account details with others.
• Engaging in offensive, threatening, or discriminatory behavior toward other members.
• Using the platform for money laundering or other illegal financial activities.
• Attempting to breach system security.

If any of the above prohibited activities are detected, qkok reserves the right to cancel the account and take legal action.

qkok uses SSL encryption technology to ensure maximum security. Our security team monitors the platform 24/7. To prevent fraud, we take the following measures:

• Automatic monitoring and verification of transactions.
• Implementation of identity verification (KYC) processes.
• Use of advanced technology to detect suspicious activity.
• Ability to immediately suspend suspicious accounts.

If you notice any suspicious activity, please report it immediately to [email protected].

The collection, use, and storage of your personal information is governed by our Privacy Policy. By registering and using our services, you also consent to our privacy policy.

• We never sell your information to third parties.
• Information may be shared where necessary for service delivery and security.
• Information may be disclosed in response to valid requests from legal authorities.

10.1 Suspension by qkok

qkok may suspend or permanently close an account without notice in the following circumstances:

• Violation of any part of these terms.
• Suspicion of fraudulent or deceptive activity.
• Evidence of operating multiple accounts.
• Failure to complete identity verification.

10.2 Account Closure by the User

You may close your account at any time by contacting us. All active bets must be settled before the account is closed. The remaining balance will be returned subject to verification after closure.

qkok bears no responsibility for the following:

• Financial losses caused by internet disconnection.
• Transactions resulting from the user's own error.
• Issues arising from technical faults by third parties.
• Losses due to unauthorized access where you have not kept your login details secure.

qkok's total liability shall in no circumstances exceed the principal amount involved in that specific transaction.

qkok reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of significant changes via email or through the platform. Continued use of the platform after changes have been made will be considered acceptance of the updated terms.

The latest version will always be published on this page along with the date of update. It is recommended that you review this page regularly.

If you have any questions, complaints, or suggestions regarding these terms, please contact us:

• Live Chat: 24/7 direct support available in Bengali.
• Email: [email protected]

After a complaint is submitted, our team will endeavor to respond as quickly as possible. Complex matters may take additional time to review. To learn more about responsible gaming, please visit our Responsible Gaming page.